With real-life stories of people in organizations, the authors show how teams and individuals get motivated and activated to overcome obstacles to change-and produce spectacular results. Now freshly designed, 'The Heart of Change' is the engaging and essential complement to John Kotter's international bestseller 'Leading Change.' Building off of Kotter's revolutionary eight-step process, this book vividly illustrates how large-scale business change can work. According to bestselling author and renowned leadership expert John Kotter and coauthor Dan Cohen, this focus on connecting with people's emotions is what will spark the behavior change and actions that lead to success. 'The Heart of Change' is your guide to helping people think and 'feel' differently in order to meet your shared goals. They introduce a new dynamic-'see-feel-change'-that fuels action by showing people potent reasons for change that spark their emotions.įor individuals in every walk of life and companies in every stage of change, this audio-book captures the heart-and the how-of successful change.Why is organizational change so hard? Because in order to make any transformation successful, you must change more than just the structure and operations of an organization-you need to change people's 'behavior.' And that is never easy. While most companies believe change happens by making people think differently, Kotter and Cohen say the key lies in making them feel differently. Through compelling, real-life stories from people in the trenches, in all kinds of organizations, the authors tackle the fundamental problem that underlies every major transformation: How do you go beyond simply getting your message across to truly changing people's behavior?īased on interviews within over 100 organizations in the midst of large-scale change, The Heart of Change delivers the simple yet provocative answer to this question, forever altering the way organizations and individuals approach change.

Cohen delve deeper into the subject of change to get to the heart of how change actually happens. It acknowledged the cynicism, pain, and fear they faced in implementing large-scale change-but also armed them with an eight-step plan of action for leaping boldly forward in a turbulent world. John Kotter's international bestseller Leading Change struck a powerful chord with legions of managers everywhere.

The Heart of Change by John P. Kotter